A huge thanks for the work you did on establishment control.

It has made an enormous difference to control in Liverpool Heart and Chest Hospital. I would like to recognise the leadership and professionalism in delivering this project.

Jane Tomkinson
Chief Executive
Liverpool Heart & Chest Hospital


HRWBS have supported the CCG by overseeing our transition and continuing to provide an ongoing  robust, accurate, timely and cost effective service.

They are responsive to our needs and extremely proactive in their approach to national changes, particularly around the Pensions Agenda.

Paul Edwards
Head of Corporate Affairs
Wirral CCG


Liverpool Community Health NHS Trust commissioned HR and Wellbeing Business Services to implement an ESR Supervisor and Employee Self-Service Pilot for 180 staff.

HR and Wellbeing Business Services were extremely knowledgeable and supportive and the project was executed exactly to plan.

HR and Wellbeing Business Services also worked above and beyond the plan by offering developmental sessions for LCH staff.

HR and Wellbeing Business Services were professional and flexible and considerate to our needs 100% of the time.

I would have no problem in endorsing HR and Wellbeing Business Services to deliver future support.

David Bromilow
Workforce Systems Manager
Liverpool Community Health NHS Trust


The service offered by the Shared Service team is excellent, the statistical report I receive monthly allows me to monitor progress and assess value for money. If I have an issue, it is raised with my designated account manager for that part of the service and resolved quickly.

Having someone like Sue Hodkinson running the service who knows the systems so well and the software providers, is a real bonus.   As a consequence, we are kept well informed of updates and have a quick response and indepth conversation about what the system might be capable of and how that can meet the changing needs of our organisation.

I find the staff friendly and well trained, I would recommend this service to anyone looking to outsource their payroll, pensions, recruitment and / or people bank.

Dee Appleton-Cairns
Deputy Director of Human Resources
Countess of Chester Hospital NHS Foundation Trust